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TECHNICAL GUIDE · 3 TOPICS

Details to discuss before supply

Keep specifications, documentation and delivery requirements clear.

Group production and testing facility photograph

General product and buying guidance. You can contact us before preparing a complete specification; the final grade and supply scope are discussed for your requirement.

01

Agree the scope

Confirm the product identification, dimensions, quantity and specification in the final quotation or order documents. Record any agreed alternatives explicitly.

02

Review packaging and documentation

Discuss packaging, marking, inspection and shipping-document requirements before placing an order. Requirements may differ by product and destination.

03

Confirm commercial arrangements

Agree delivery terms, schedule, payment arrangements and the process for resolving questions in writing. Website descriptions do not replace the agreed order documents.

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